Effective listening is almost certainly the most important communication skill, and essential to anyone serious about Self Improvement and Success. Some people envy those who have the ‘;gift of the gab’; and always seem to be the center of attention. However, this does not mean that good talkers are good […]

Today’;s business environment is intrinsically tied together by ongoing information exchanges between two people. This personal communication is most often facilitated by the spoken word. Understanding this information, as it flows within a dialogue between two people is fundamental to improving one’;s selling effectiveness. One of the most significant business […]